+4312361005 office@vienna-alacarte.com

Booking Terms

CANCELLATION POLICY

You can cancel your tour free of charge until 24 hours before tour start. No refund for later cancellations and no-shows.

Please note that cancelations have to be in writing (e-mail). We do not accept cancelations over the phone.

MINIMUM NUMBERS

Our Group Tours are guaranteed to depart with a minimum of 2 people per tour. There is a possiblity of cancellation after confirmation if you are a single traveler and nobody else has signed up for your tour date. In this case we will contact you in advance via e-mail or phone and you can choose between rescheduling to an alternate date or a full refund.