Booking Terms

CANCELLATION POLICY

If you need to cancel a private tour, refunds will be provided based on the following timeline:

— Cancellation at least 10 days before tour date: 85% of the total price

— Cancellation between 3 and 9 days before tour date: 50% of the total price

— Cancellation within 2 days before tour date or no-show: no restitution

If you need to cancel a non-private tour, refunds will be provided based on the following timeline:

— Cancellation at least 48 hours before tour start: 100% of the total price

— Cancellation later than 48 before tour start or no-show: no restitution

All cancellations have to be in writing (e-mail) and need to be reconfirmed by us. We do not accept cancellations by phone or by third parties.

MINIMUM NUMBERS

Our Group Tours are guaranteed to depart with a minimum of 2 people per tour. There is a possiblity of cancellation after confirmation if there are not enough people to meet the minimum numbers. In this case we will contact you in advance via e-mail or phone.